Frequently Asked Questions

1. What products does Lifespan Company Limited offer?

We offer Lifespan Spring Water in various bottle sizes and case packs: 340mL x 24 | 500mL x   24 | 1.5L x 12 | 5L x 3 | 3 gallon | 5 Gallon

2. How can I place an order on your website?

You can call 876-633-7540 or email us at info@lifespanja.com with your query or order

3. What is your return policy?

Eligibility for Returns: You may return unopened bottles within 7 days of purchase. Opened bottles cannot be returned due to health and safety regulations.

Condition of Return: To be eligible for a return, the product must be in its original packaging and condition.

Refund Process: Once we receive your returned item, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method.

Return Shipping: Customers are responsible for return shipping costs unless the item was damaged or incorrect.

Exclusions: This policy does not apply to purchases made from third-party retailers. Please refer to their return policies for guidance.

If you have any questions or need assistance with your return, please contact our customer service team at  876-633-7540. Thank you for choosing Lifespan Spring Water!

4. Do you offer international shipping?

We can ship internationally, however this  will be a cost to the buyer.

5. Are your products safe and FDA-approved?

Our Plant and Products are certified by NSF International which is an internationally  body recognized by the USFDA.

6. How can I contact customer support?

You can telephone us at 876-633-7540 or email us at info@lifespanja.com

7. Do you have a subscription service for your products?

Please call or email to arrange for regular deliveries and any volume deals available.

8. What should I do if I have an allergic reaction to one of your products?

Our products contain no known allergens, however in the event there is a reaction froM consuming something else containing allergens, please seek urgent medical attention.

9. Where can I find scientific research or studies related to your products?

To find information about Lifespan Spring Water Resources and studies supporting the efficacy of our offerings, consider the following steps:

Visit our official website .  We have sections dedicated to our products, research, and any scientific studies validating product offerings.

Use academic databases like PubMed, Google Scholar, or ResearchGate to search for studies related to spring water, its health benefits, and any specific studies that may mention Lifespan products.

Look for articles in health and wellness magazines, journals, or industry reports that discuss the benefits of spring water and may reference Lifespan.

Reach out directly to our company. We have a customer service department which can provide you with detailed information and studies.

Check social media platforms and forums where health and wellness discussions take place. Customers and experts may share their experiences and studies related to Lifespan products.

By following these steps, you should be able to gather comprehensive information regarding Lifespan Spring Water Resources and relevant studies.

10. How can I stay updated on new products and promotions?

Please subscribe to our blog and follow us on our various social media platforms.